Impacts of Information Technology Systems on Hotels Essay

Impacts of Information Technology Systems on Hotels - experiment Exampleation technology systems enhance guest experience, growing revenues, differentiate brands, improve cost effectiveness and ultimately increase security. The recommendations include embracing and implementing information technology systems that reflect the current trends in the global art environment and the need to have the staff in the industry compliment the information provided over the internet.The hotel industry, and in extension the entire hospitality industry, has significantly evolved over the years as it strives to meet the emerging customer call for in the modern digital era. This has been prompted by the emerging technological innovations that currently characterize mundane life in almost all spheres. In recognition of these changes, the hotel industry has kept up the measure with modern times by embracing and integrating technology as a key division of hotel operations. Currently, hotels oper ate real-time service delivery through efficient websites, booking systems and fully automated direction systems. Indeed, the Hotel Investment Conference convened in Durban identified technology as the driver of change and innovation in this broad industry (Reynard, 2012). The benefits of technology-based solutions not only accrue to the hotel operators, but also to the customers served by the industry. This paper seeks to answers the interrogation should a hotel invest in Smartphone-based check-in and information systems?The major technological innovations that have changed the trends in the hotel industry are largely driven by the globalized business environment. As a result of globalization and increase in international trade, traveling and efficient international links are becoming an increasingly cardinal aspect of the global hotel industry. This implies that the technology systems should offer global solutions so as to cater for the varied needs of customers in different lo cations. Secondly, the unprecedented growth and relevance of social media platforms has